1. What Are Cookies

Cookies are small text files stored on your device (computer, tablet, mobile phone) when you visit a website or use a web-based service. Cookies allow us and Zoho to:

• Remember your preferences and login status

• Enable essential functionality (e.g., cart, checkout, secure login)

• Analyse website usage and performance (aggregated & anonymous)

2. Cookies Used on Our Website and Zoho Services

a) Essential Cookies

These are strictly necessary for the website and Zoho Commerce store to function:

• User authentication (login sessions)

• Shopping cart and checkout functionality

• Security-related cookies protecting your session

b) Performance & Analytics Cookies

These cookies collect anonymous information to improve the Website and Zoho services:

• Zoho Analytics cookies for aggregated reporting on page visits, sales, and form submissions

• Cookies to track session duration, pages visited, and errors

Note: We do not use Google Analytics, Google Tag Manager, Meta Pixel, or other third-party advertising cookies.

c) Preference Cookies

Store your preferences, including:

• Language selection

• Region or currency settings

3. Third-Party Cookies via Zoho

Some Zoho services may set cookies strictly necessary for:

• Zoho Commerce: shopping cart sessions, checkout, form submissions

• Zoho One apps: user authentication, internal workflows

All cookies comply with EU GDPR and do not include marketing cookies from external advertisers.

4. Your Choices

You can manage your cookie preferences via:

• The cookie consent banner on our website

• Browser settings (disable or delete cookies; may affect functionality)

• Zoho account privacy settings

Enhanced Consent (Two Options):

• Essential Only → Only required cookies for website functionality.

• All Cookies → Essential + Zoho analytics/performance cookies.

Your selection will be stored in your browser and respected on future visits.

5. Retention Period

• Session cookies: deleted when you close your browser

• Persistent cookies: stored for 6–12 months for performance and preference purposes

• Zoho Commerce session cookies: active during your logged-in session

6. Changes to This Policy

We may update this policy to reflect changes in technology, laws, or Zoho services. The “Last updated” date indicates the latest version.

7. Contact Information

For questions about this Cookie Policy or our use of cookies via Zoho: